Missing verification codes are sometimes due to areas with poor reception, a mobile device issue or network traffic congestion. Here are some troubleshooting suggestions:
1. Find an open area with robust signal reception
2. Request the verification code again within 10-15 minutes
If you're still unable to receive your signup verification code, please reach out to our customer service. In the "Profile" section, click on "Help" and fill out the form. Our support will respond within 3 business days.